Searching "Magento development agency" or "Adobe Commerce partner" returns hundreds of results. Quality varies wildly. Use this framework before signing a statement of work.
Certifications: Verify Adobe Solution Partner status, number of certified developers on your account team, and recent Commerce Cloud project references — not just logo slides.
Case studies: Ask for 2–3 projects in your industry with similar catalog size and integration stack. Speak to the client directly if possible; marketing case studies omit failure modes.
Delivery model: Clarify onshore vs offshore split, sprint cadence, staging environment policy, and who owns post-launch hypercare. Fixed-price only works with frozen scope — change orders are normal for enterprise.
Technical depth: In interviews, ask how they handle indexers, checkout performance, B2B company structures, and ERP idempotency. Weak answers on order sync are a red flag.
Red flags: No discovery phase, unrealistic 8-week enterprise timelines, exclusive reliance on cheap extensions, or no documented rollback plan for go-live.
Related Articles
Need help implementing these strategies?
Book a Free Consultation